# Refund Policy
**Last updated: August 6, 2026**
This Refund Policy explains the terms and conditions under which refunds may be issued for purchases made through Unfiltered AI.
## 1. General Policy
We want you to be satisfied with our Service. If you are not satisfied with your purchase, please review this policy and contact us.
## 2. Free Trial
We offer a free trial period for new users. During the free trial, you can use the Service without charge. No refunds are provided for free trial periods as no payment was made.
## 3. Paid Subscriptions
### 3.1 Monthly and Annual Plans - **Monthly plans**: Refunds may be requested within 7 days of the initial purchase or renewal. After 7 days, no refunds will be issued for the current billing period. - **Annual plans**: Refunds may be requested within 14 days of the initial purchase or renewal. After 14 days, no refunds will be issued for the current billing period.
### 3.2 One-Time Purchases (Single Resume Tailoring) Refunds for one-time purchases may be requested within 7 days of purchase, provided the service has not been used to generate a tailored resume.
## 4. Refund Process
To request a refund: 1. Contact us at support@unfiltered.ai within the applicable refund window 2. Provide your account email and order/payment reference 3. Briefly explain the reason for the refund request
We will review your request and respond within 5 business days. Approved refunds will be processed to the original payment method within 5-10 business days.
## 5. Non-Refundable Circumstances
Refunds will not be issued for: - Usage beyond the free trial or refund window - Partial usage of a subscription period - Dissatisfaction with AI-generated results (results are provided "as is") - Account termination due to violation of Terms of Service - Forgotten cancellations before renewal
## 6. Subscription Cancellation vs. Refund
Cancelling your subscription prevents future charges but does not automatically entitle you to a refund for the current billing period. Refunds are only issued according to the windows specified above.
## 7. Payment Processor Policies
All payments are processed through Cashfree. Refunds are subject to Cashfree's policies and processing times. We cannot issue refunds that are blocked or restricted by the payment processor.
## 8. Disputes
If you believe you are entitled to a refund that we have denied, you may contact your payment provider or bank to initiate a dispute. However, we encourage you to contact us first to resolve the matter directly.
## 9. Changes to This Policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
## 10. Contact Us
If you have questions about this Refund Policy or wish to request a refund, contact us at: support@unfiltered.ai